AI ASSIST AGENT

The AI-Powered Customer Support Agent.

Your customers are drowning in complex websites and unread manuals. AI Assist is your 24/7 governed concierge — instantly surfacing exact answers, escalating when needed, and never hallucinating. No messy navigation. No support backlog.

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VibeAgent Concierge

Governed RAG Active

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How do I reset the API gateway on the Enterprise cluster without losing local logs?
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Based on the Security Protocol V4.2, you should use the --retain-logs flag. Follow these steps:
  1. Run vibeagent-cli cluster reset
  2. Select 'Preserve Persistent Volumes'
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Your customers are lost. Your support team is buried.

You spend thousands driving traffic to your site, only for customers to get lost finding what they need. On the B2B side, handing a client a 100-page manual is simply a terrible experience. Every unanswered question becomes a support ticket — and every ticket costs you money and CSAT score.

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The Hallucination Risk

Generic AI chatbots guess and hallucinate — destroying customer trust and brand credibility instantly.

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The Budget Drain

70% of L1 support tickets are "how-to" questions already in your docs. You are paying humans to answer what AI should handle.

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Complex UI Fatigue

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Data Overload

Satellites and global networking nodes glowing in dark space representing disconnected information silos

Information Silos

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Obscure Tech Docs

What Makes AI Assist Different

Connect. Govern. Converse.

Our 3-step engine transforms static data into active intelligence.

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1. Sync Catalogs

Connect your product catalogs, versioned technical manuals, and service docs to our Governed RAG system. No manual reformatting. No hallucinations — only verified truths.

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2. Govern with RAG

Deploy with Role-Based Access Control (RBAC) so the agent knows exactly who it's talking to — B2C shopper or B2B enterprise client — and responds accordingly.

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3. Embed Everywhere

Drop an iframe. That's it. AI Assist lives on your website, mobile app, or internal Slack. When escalation is needed, it auto-creates a Jira ticket with full context and hands the case ID back to the user instantly.

One Agent. Two Powerful Use Cases.

Whether you're serving online shoppers or enterprise B2B clients — AI Assist knows exactly who it's talking to.

FOR ONLINE BUSINESSES & E-COMMERCE

Turn Your Website Into a Guided Sales Experience

Stop letting users bounce because they can't find a product or shipping detail. AI Assist acts as a virtual floor manager, guiding shoppers to checkout with precision.

  • check_circleInstant shipping & return policy lookups
  • check_circleReal-time inventory & stock availability
  • check_circleAutomated discount & promo code application

40%

Drop in Support Tickets

20%

Boost in CSAT Scores

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Store Concierge
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Do you have the Lunar Eclipse sneakers in size 10? Also, what's your return window?
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Yes! We have 3 pairs of Lunar Eclipse (Midnight) in size 10. Our return window is 30 days with free return shipping.

Three Steps to Zero-Friction Support

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Connect

Sync your catalogs, manuals, and versioned docs to Governed RAG

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Deploy with RBAC

The agent knows exactly who it's talking to and what they're authorized to see

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Resolve or Escalate

Instant answers for known issues. Auto Jira ticket with case ID for complex ones

Proven Performance

Production-Grade Support. It Just Works.

We don't just provide an interface — we eliminate the administrative burden of support, delivering measurable ROI from day one.

Drop in L1 Support Tickets

40%

Reduction in ticket overhead

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Boost in CSAT Scores

20%

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Avg. Resolution Time

-12m

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Zero Wait Time Support

24/7

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AI Assist is powered by Global Agent Studio's enterprise governance framework.

"We dropped our Tier 1 support volume by 38% in the first month. Our B2B clients stopped opening tickets for things that were already in the documentation — the agent just handles it."
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Sarah Mitchell

Head of Customer Success, Bright Media Solutions

Ready to Automate Your Support & Delight Your Customers?

Join forward-thinking teams using AI Assist to cut support costs by 40%, boost CSAT by 20%, and deliver instant zero-wait resolutions — 24/7.