Don’t Just Build Great Software.
Give It a Voice.
The AI-Powered In-App Support Agent for HTML5 and On-Premise Software
Transform complex workflows into intuitive conversations. The In-App Guide Agent is the native expert your users never knew they needed.
"I've identified you're setting up a Multi-Region Cloud Cluster. Shall I guide you through the security protocols?"
Traditional help pages are dead ends.
They're killing your retention.
Think about the user experience in most software today. When a customer gets stuck, they stop working, leave your platform, and hunt through a separate clunky HTML page or static wiki just to find a basic answer. It breaks their focus. It creates immense friction. And it results in a support ticket your team has to answer manually.
The Support Bottleneck
70% of Tier 1 support tickets are basic 'how-to' questions already in your documentation. You are paying engineers to answer what AI should handle.
The Churn Trigger
Users who can't find help inside your product don't open tickets — they open your competitor's website. Silent churn caused by friction is the most expensive problem you're not measuring.
The "Death Spiral" of UX
The AI In-App Guide That Lives Inside Your Product
A native, deeply integrated expert that understands your product from the CEO's high-level vision down to the lead engineer's granular technical workflows.
Infinite Document Context
The agent digests your official manuals, technical specs, and Jira workflows in real-time. It doesn't guess; it quotes authority.
Workflow Awareness
The agent knows exactly which button the user just clicked and what they're trying to achieve next.
Zero Latency Support
No "we'll get back to you in 24 hours." Instant, technical guidance when it matters most.
Deep Integration
Inject the Guide directly into your React, Vue, or Angular UI with three lines of code. It lives where your users live.
Three Steps to Native In-App Intelligence
From ingestion to live in-app guidance — without touching your engineering roadmap.
Ingest Your Manuals
Upload your official product manuals, technical documentation, and versioned workflows into the secure knowledge base. The agent learns your product from the CEO's vision down to the lead engineer's granular technical workflows.
Embed Inside Your App
Inject the In-App Guide directly into your React, Vue, or Angular UI with three lines of code. It lives natively inside your product — whether you're running a modern HTML5 web app or a complex on-premise solution.
Empower Users to Self-Serve
Users get instant, step-by-step guidance for navigating modules, performing tasks, and troubleshooting — without ever leaving the screen they're on. Complex issues auto-escalate to Tier 2 with full conversation context.
Multi-Region Deployment
Select the primary shard location and define failover parameters for your global sovereignty cluster.
I see you're deploying a Global Sovereignty Cluster. For sub-100ms latency in Europe, I recommend adding EU-West-1 as a replica.
The In-App Guide natively interacting within a complex enterprise workflow.
Measurable Impact on Support & Retention
Performance metrics from In-App Guide deployments across enterprise software teams.
Automating Tier 1 technical queries through contextual understanding.
Users who complete workflows with the Guide stay 140% longer.
New users master core features faster than ever before.
Powered by RAG and official technical documentation.
"Our users used to leave the platform 8-10 times per session to check the documentation. Within 3 weeks of deploying the In-App Guide, our Tier 1 support volume dropped 38% and our user retention metric climbed 2.3x. It just lives inside the product and handles everything."
Aisha Okonkwo
Head of Product, Bright Media Solutions
In-App Guide is powered by Global Agent Studio's enterprise governance framework.
Ready to Give Your Software a Voice?
Deploy your first In-App Guide agent and cut Tier 1 support tickets by 40%, accelerate product adoption, and deliver flawless uninterrupted workflows — starting today.