Merchant & Billing Support

Contact VibeAgent Support

Need assistance with your VibeAgent visual flow builder workspace, subscription billing, or payment receipts? Our dedicated customer care and merchant support team is here to help.

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Billing & Technical Support

For workspace provisioning, billing inquiries, and transaction receipts processed via Razorpay.

Typical response time: Within 24 business hours

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Merchant & Legal Entity

  • Operating Entity: Global Agent Studio (operated in association with BRIGHT MEDIA SOLUTION PRIVATE LIMITED)
  • Product: VibeAgent (Scale Vibe Agent)
  • Builder App: https://vibe.globalagentstudio.ai
  • Operating Hours: Monday – Saturday, 9:00 AM – 6:00 PM IST

🛡️ Razorpay Transaction Disputes & Refunds

If you have an inquiry regarding a subscription debit, duplicate payment, or wish to invoke our 7-day money-back guarantee, please include:

  • Your Razorpay Payment ID (pay_xxxxxxxxxxxxxx)
  • Date and amount of the transaction
  • Your registered VibeAgent account email
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