Shipping & Delivery Policy for Anant
Important information explaining our 100% digital fulfillment model, instant electronic receipt delivery, and zero physical shipping operations.
1. Overview & Nature of the Application
Purely digital services and voluntary contributions.
This Shipping & Delivery Policy applies to the mobile application "Anant - Sacred Scripture & AI Wisdom" (Application ID / Package Name: com.globalagentstudio.anant), published and operated by Global Agent Studio (operated in association with BRIGHT MEDIA SOLUTION PRIVATE LIMITED, "we", "our", or "us").
Anant is a purely digital mobile software application providing users worldwide with digital access to classical Hindu scriptures (Bhagavad Gita, Upanishads, Patanjali Yoga Sutras, Stotrams), audio recitations, Vedic calendar information, and interactive Veda AI spiritual contemplation.
2. No Physical Shipping / Delivery Policy
Clear statement regarding zero physical shipment of goods.
Because Anant is exclusively a digital mobile application and voluntary contribution platform:
- No Physical Goods: We do NOT sell, pack, dispatch, or ship any physical books, merchandise, printed scriptures, or tangible products.
- Zero Courier or Postal Deliveries: No physical delivery via postal services, courier agents, or freight is involved in any transaction conducted through the Anant application or website.
- No Shipping Fees: Users and donors are never charged any shipping fees, handling charges, delivery surcharges, or customs duties.
3. Digital Delivery & Instant Electronic Fulfillment
Immediate electronic fulfillment upon download or donation completion.
All services, features, and content on Anant are fulfilled digitally and instantaneously:
- App Access: Digital scripture access, audio recitations, and AI companionship become available immediately upon downloading and opening the app from the Google Play Store.
- Donation Confirmation & Electronic Receipts: Upon completing a voluntary donation via the Razorpay payment gateway, a digital transaction confirmation is displayed immediately on-screen.
- Email Receipt: An official payment receipt containing the Razorpay Payment ID, transaction date, and contribution amount is automatically transmitted to the donor's registered email address within minutes of payment completion.
4. Troubleshooting Digital Delivery Issues
Steps to take if an electronic receipt or access issue occurs.
If you made a voluntary donation but did not receive your electronic receipt or experienced a network disconnection during checkout:
- Please check your email spam/junk folder for the automated Razorpay transaction notification.
- Ensure your device has an active internet connection to refresh your in-app profile state.
- If your receipt does not arrive within 30 minutes, please contact contact@globalagentstudio.com with your bank deduction details, and our team will reissue your digital receipt immediately.
5. Merchant Contact & Support Details
Official contact channels for fulfillment inquiries.
For any questions regarding this digital delivery policy or transaction confirmations, please contact:
Anant - Sacred Scripture & AI Wisdom (com.globalagentstudio.anant)
Merchant Legal Entity: Global Agent Studio (operated in association with BRIGHT MEDIA SOLUTION PRIVATE LIMITED)
Direct Support Email: contact@globalagentstudio.com
Operating Hours: Monday to Saturday, 9:00 AM – 6:00 PM IST